TOP QUESTION PEOPLE ASKED
Q: If I lose my tracking number,
how to follow my item status?
A: You
may have received tracking information in an email or your
receipt. If you can’t find your tracking you can contact our customer
information.
Q: How to pay
for your company?
A: We accepted 2 ways 1) Pay via bank or ATM account name, The Unique Logistics Company 2) Pay with cash
Q: How to call for the
damages if the company damaged, or delayed my items?
A: If your item didn't send to the destination or damage, please contact us and report us about your problem. Any items we found will be kept in our office where you
can call to arrange your item. if your item contains a part that
is currently unavailable, your order might be delayed.
Q: what are the size
limit and weight for send an item?
A: The item should not
over 120 centimeters, and you should to tell us if your item weight ove 50
kilograms.
Q: About delivery times for
shipping?
A: The duration is based on where is
your destination, your payment method.
Q: If I need to change my delivery
address?
A: As soon as you have
submitted your order, the delivery address is verified. The customer should inform our customer service as soon as
possible and submit hereafter.
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